State Farm® Insurance Agent Erik LaChance
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
daniel breen
November 25, 2025
5
out of
5
rating by daniel breen
"I felt at ease from the very beginning I was given personal attention In this day and age of anonymity it was refreshing to me.I look forward to working with Sam for all my future insurance needs.Afterall,"Like a Good Neighbor,,State Farm is there""
We responded:
"Hi Daniel! We are so thrilled to hear how well taken care of you were with Sam! Thank you so much for providing such an awesome review, and yes - Like a Good Neighbor, State Farm is there!!! "
Gabby Angerosa
November 22, 2025
5
out of
5
rating by Gabby Angerosa
"Sam is awesome! Helped lower my car insurance and made the whole process super easy to switch!"
We responded:
"Hi Gabby! Thank you so much for your review!! We are thrilled to hear how Sam helped make the process seamless for you! Please let us know how we can continue to help in the future! "
Emily Arnold
November 14, 2025
5
out of
5
rating by Emily Arnold
"Absolutely LOVE Talia and all the help she has been! Recently moved and she has been so helpful with making sure everything is correct and up to date. Would always recommend State Farm and will 100% recommend Talia!"
We responded:
"Hi Emily!! Thank you so much for the amazing review! We are thrilled to hear how well you felt taken care of! Please let us know how we can continue to help you and those close to you! "
Emily White
November 12, 2025
5
out of
5
rating by Emily White
"Talia was fantastic to work with!"
We responded:
"Hi Emily! Thank you so much for your review! We are always thrilled to hear how Talia was able to help! Please let us know if we can do anything in the future! "
Manzur Rahi
November 5, 2025
5
out of
5
rating by Manzur Rahi
"Talia was awesome. She was very respectful and patient and explained everything in details. It was a great experience to work with her."
We responded:
"Thank you so much for your amazing review!! We are so pleased to hear you had such a great experience with Talia. Please let us know how we can continue to help you in the future! "
vera thompson
October 22, 2025
5
out of
5
rating by vera thompson
"Talia Banks very knowledgeable polite and courteous. made switching companies easy."
We responded:
"So thrilled to hear how great this experience was for you!! Please let us know how we can help you in the future! "
Michael Devoe
October 13, 2025
5
out of
5
rating by Michael Devoe
"I called looking for help for a renters policy on a holiday. We had waited until the last minute and now needed this done ASAP so that we could move in two days later. Talia was fantastic; she was professional and helpful and even called the leasing agent to make sure she had the right addresses filled out. Thank you so much!"
We responded:
"Love hearing how smoothly the transaction went for you with Talia! She's amazing! Please let us know how we can help you in the future! "
Emily Mayer
October 9, 2025
5
out of
5
rating by Emily Mayer
"Samantha is fantastic to work with! We have all of our policies through her and are very happy with each and everyone. She is very knowledgeable!"
We responded:
"We are so thankful to hear of such an incredible experience that you had with Sam! Thank you for your kind words! Please let us know how we can continue to assist you! "
Julianna Isabelle
October 7, 2025
5
out of
5
rating by Julianna Isabelle
"I got set up with a renters policy with Talia, it was a very easy and fast process. She explained all the great benefits of having a policy and she sold me! She was very sweet and professional. I would recommend her to anyone who needs a policy. Honestly the best service hands down."
We responded:
"We are so thrilled to hear how well taken care of you were by Talia for your rental policy! Please let us know how we can continue to help you in the future! "
Drew Coffey
September 30, 2025
5
out of
5
rating by Drew Coffey
"The State Farm representative, Talia Banks, reached out to me to consolidate my policies and ended up saving me a considerable amount of money while handling all the details. Very satisfied."
We responded:
"So thrilled to hear how Talia was able to assist you with your policies!! Please let us know how we can continue to help you in the future! "
Adam Caramanna
September 29, 2025
5
out of
5
rating by Adam Caramanna
"Talia was an amazing help!"
We responded:
"Hi Adam! So happy to hear Talia was able to help you! Please let us know if there is anything we can do to help you in the future! "
Andrea Manzano
September 29, 2025
5
out of
5
rating by Andrea Manzano
"Talia was really helpful! Being a new car owner and new to the country, she was able to answer all my questions regarding insurance and was really really patient and responds very quick too! Took us a few phone calls mainly because of how indecisive I am but she was able to come up with a policy that meets my desired coverage for a reasonable price! :)"
We responded:
"We are so thrilled to hear how Talia helped you out! She is an amazing asset to our team! Please let us know if there is anything we can help you out with in the future! "
Chena Cheen
September 28, 2025
5
out of
5
rating by Chena Cheen
"Talia Jo Banks Is Great At What She Does. She Did A Wonderful Job Assisting Me With Obtaining Renters Insurance. Go State Farm"
We responded:
"Thank you so much for your awesome review! We love Talia and we are so happy to hear she helped you out! Thank you again and let us know how we can help you in the future!"
Cait Kelly
September 3, 2025
5
out of
5
rating by Cait Kelly
"Talia and the team at Erik LaChance’s State Farm agency went above and beyond getting us set up with an auto and new home bundle. Since I was moving autos from one part of New York State to another, this was not a straightforward process but Talia and the team went above and beyond for us and we are so grateful. Thank you!!"
We responded:
"Hi Cait! Thank you so much for your awesome feedback and positive review! We love Talia and are thrilled you were able to get the amazing service she provides! Please let us know how we can continue to serve you in the future! "
Shane Whalen
August 22, 2025
5
out of
5
rating by Shane Whalen
"Sam has been amazing to work with. I look forward to working with her in the future."
We responded:
"Thank you so much for your review of Sam! Please let us know how we can continue to help you in the future! "
Marie Caruso
August 20, 2025
5
out of
5
rating by Marie Caruso
"Very friendly and made the process so easy! Great service!"
We responded:
"So glad to hear you have had such a great experience with our team! Please let us know how we can continue to help you in the future! "
Nadine O'Donnell
August 13, 2025
5
out of
5
rating by Nadine O'Donnell
"Today Talia Banks assisted me with adding a renters insurance policy. The process was smooth and timely. I appreciate Angie Consolo connecting us. Thanks Ladies"
We responded:
"Thank you so much for your awesome review! We really appreciate knowing how well your referrals are taken care of! Please let us know how we can continue to help you out in the future! Nadine - thank you so much for a follow up review!! we love knowing you are so well taken care of! "
Lori Dietrick
July 21, 2025
5
out of
5
rating by Lori Dietrick
"Samantha worked with me to give me a quote on house insurance. She is very knowledgeable, patient, and a pleasure to have worked with."
We responded:
"Hi Lori! We are so thrilled that you were able to have such a positive experience with Sam! Please let us know if there is anything else we can help you out with! "
Rosemary Tufts
June 2, 2025
5
out of
5
rating by Rosemary Tufts
"This was my first time acquiring renters insurance and Samantha made the process very easy and simple. She was extremely helpful and informative."
We responded:
"Hi Rosemary! We really appreciate the review and we are so thankful that Sam was able to make the process so easy and simple for you! Please let us know how we can continue to help you in the future!"
Jessica Bradley
May 22, 2025
5
out of
5
rating by Jessica Bradley
"Sam was very helpful on providing all the information, the best rates/policy and customer service experience. She made it very easy to leave Geico and switch over to State Farm insurance. I couldn’t be happier!"
We responded:
"Thank you so much for your awesome feedback! We love hearing how well Sam took care of everything for you! Please do not hesitate to reach out for any further assistance you may need! "
Jason Li
May 13, 2025
5
out of
5
rating by Jason Li
"Sam is a valuable asset to this company. She helped me with 2 landlord policies and just helped my father with an auto policy. She was knowledgeable on the products State Farm has to offer and helped us get competitive pricing on the insurance policies. Definitely would recommend her for all your insurance needs."
We responded:
"Thank you so much for the awesome words, Jason! We are so thrilled to hear how well Sam took care of you and your father! Please let us know if there is anything else we can help you out with! "
C Diaz
May 9, 2025
5
out of
5
rating by C Diaz
"Ms.Suzanne was so polite, helpful and made sure to go over every detail and offer they had. really true customer service at its finest!"
We responded:
"Thank you so much for your kind words and feedback for Suzanne! She is so good at giving you all the details and attention you need, and we are so thrilled you felt that care and concern by her! Please let us know how we can continue to help you in the future! "
Kristan Hodorowski
May 3, 2025
5
out of
5
rating by Kristan Hodorowski
"Sam and Dendi were very helpful and responsive in helping me to shop for new policies. I got the answers I needed quickly, and Sam gave great guidance."
We responded:
"Kristan - Thank you so much for your positive feedback and kind words! We loving knowing you got all of your questions answered and the guidance you needed! Please let us know how we can continue to help you in the future! "
Matthew Courtney
April 15, 2025
5
out of
5
rating by Matthew Courtney
"I have multiple policies with The LaChance State Farm Insurance Agency and they have always been a pleasure to work with. I feel my needs are covered and when any adjustments are necessary they provide sound recommendations that I have always been comfortable with. Highly recommend this agency for all of your insurance needs. 5-star customer service and cost-effective policies."
We responded:
"Thank you so much for such a positive and validating review!! We love knowing everything was taken care of for you! Please let us know how we can continue to help you and those you love in the future! "
Rudel Griffith
April 11, 2025
5
out of
5
rating by Rudel Griffith
"Ian was very informative and helpful!"
We responded:
"Thank you so much for the review!! Let us know how we further can help you in the future! "